FAQs

Yes we can, and have been shipping worldwide for many years now.

Please allow us some time to order in packaging. This could take a several days before we can ship your artwork.

Some pigment prints are made to order; we do not keep stock of these and will instruct the printer to make them.

In general please allow 7-10 working days before artwork is shipped.

We do not accept returns unless an artwork has been damaged in transit.

We insure all originals, but in order to make a claim we need photographic evidence. If an artwork arrives damaged please get in touch.

Prints can most often be replaced, again, please get in touch.

For original paintings we use a specialist art courier. Paintings are very well protected in high density foam.

Small prints may be sent flat in well protected layers of board. Larger prints will be rolled and packed in a sturdy tube. Print to order prints may be sent directly by the printers.

It depends. Many countries have exemption or a lower rate of import duties for original artworks. Each territory has a different policy.

Prints are more likely to incur charges because they are not classed as original artworks. Again, the percentage is determined by your government of origin. In an ideal world we would love for there to be no import duties, but unfortunately this is not up to us!

All charges are the responsibility of the buyer.

We have decided, for simplicity’s sake, to build in shipping to the cost as advertised on the artwork. This means there is no extra shipping to pay. Please note however that if you are outside of the UK you may have to pay import duties. Please see customs FAQ.